Most asked questions and support.
Yes, you can sell on other platforms or marketplaces while using Knitwise. However, please note that Knitwise currently only integrates with Shopify stores. If you are selling on other platforms, you can still design product templates within the Knit
Yes, Knitwise offers discounts for bulk orders. If you plan to order more than 100 pieces per design, please contact [email protected] to inquire about the bulk order discount and lead time for your order.
No, we don’t. We will never contact your customers. If there is a problem with any of your customer's orders, such as shipping issues, we will contact you so you can maintain your own customer relationships.
All of our products come with a non-branded care label and a size label, both positioned on the wearer's left side, 4" from the bottom hem for apparel items. We do not include collar labels. At this time, we do not offer branding services such as cus