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Frequently Asked Questions

Most asked questions and support.

Can I sell on other platforms or marketplaces with Knitwise?

Yes, you can sell on other platforms or marketplaces while using Knitwise. However, please note that Knitwise currently only integrates with Shopify stores. If you are selling on other platforms, you can still design product templates within the Knit

Does Knitwise offer any discount for bulk orders?

Yes, Knitwise offers discounts for bulk orders. If you plan to order more than 100 pieces per design, please contact [email protected] to inquire about the bulk order discount and lead time for your order.

Does Knitwise contact my customers on behalf of me?

No, we don’t. We will never contact your customers. If there is a problem with any of your customer's orders, such as shipping issues, we will contact you so you can maintain your own customer relationships.