Connect Order Desk with KnitwiseUpdated 6 months ago

Process Overview

Step 1. Integrate Order Desk with Knitwise
Step 2. Add products to Order Desk 


Step 1. Connect Order Desk with Knitwise

1. Send an email to [email protected] with the subject line “OrderDesk API Key Request.” 

   Please allow up to one business day for a response.

2. Login to your Order Desk account, navigate to Manage Integrations, then look for Knitwise then click Enable. 

   If you can not find Knitwise, please contact Order Desk to enable Knitwise for your account.

3. Paste the API key provided in our email response, then click Connect.
4. You will be redirected to the Knitwise Integration settings as shown below:
5. Under Shipping Class Match, map the Knitwise Classes to your specific Shopping Cart Names by selecting a Knitwise class, typing in the shopping cart name, and clicking Add (e.g., Air Economy to Economy).
6. Don’t forget to click Save Changes after mapping the shopping cart names.

Step 2: Add products to Order Desk 

1. Once you've completed the design for the template, click 'Add to Store' to start the selling process 
   
   
   
2. Select the sizes you wish to offer in your store and then click "Add to Store".
   
   
   
3. You will then be redirected to the newly created store product. A section will display all the SKUs for each size chosen during the 'Add to Store' process. Use the copy button next to each SKU to easily note them down.
4. Go to your Order Desk dashboard and under "Tools", click on "Inventory Items" and then click on "Add New Item"
5. Enter the important data for an inventory item (highlighted in the screenshot below). In the name field, specify the variant name (e.g., XS) and the corresponding SKU obtained from step 3. Each size requires its own inventory item.
6. Depending on your sales channel, you may need to add additional information to each inventory item.