Process Overview. Step 1. Integrate Order Desk with KnitwiseStep 2. Add products to Order Desk Step 1. Connect Order Desk with Knitwise. Please allow up to one business day for a response. If you can not find Knitwise, please contact Order Desk to en

<span style="box-sizing: inherit; color: rgb(97, 93, 255); font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none;">Process Overview<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Arial, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Step 1. Integrate Order Desk with Knitwise Step 2. Add products to Order Desk&#xA0; Step 1.&#xA0;Connect Order Desk with Knitwise<ol><li style="font-size: 16px;">Send an email to <a href="mailto:support@knitwise.com">support@knitwise.com</a> with the subject line &#x201C;OrderDesk API Key Request.&#x201D;&#xA0;<table id="isPasted" style="width: 100%;"><tbody><tr><td style="width: 100%; background-color: rgb(242, 242, 255);">Please allow up to one business day for a response.</td></tr></tbody></table></li><li style="font-size: 16px;">Login to your Order Desk account, navigate to Manage Integrations, then look for Knitwise&#xA0;then click Enable.&#xA0;<table style="width: 100%;"><tbody><tr><td style="width: 100%; background-color: rgb(242, 242, 255);">If you can not find Knitwise, please contact Order Desk to enable Knitwise for your account.</td></tr></tbody></table></li><li style="font-size: 16px;">Paste the API&#xA0;key&#xA0;provided in our email response, then click Connect.<img src="https://attachments.gorgias.help/qgaXzxaBpj6vDWOp/hc/GyBLV6kDDV2NbQkK/2024082610-be016a99-d941-4c1f-985a-4d11ad18f039-capture.png" style="width: 652px;" class="fr-fic fr-dib fr-rounded fr-bordered"></li><li style="font-size: 16px;">You will be redirected to the Knitwise Integration settings as shown below:<img src="https://attachments.gorgias.help/qgaXzxaBpj6vDWOp/hc/GyBLV6kDDV2NbQkK/2024082610-99fef41e-051e-4523-b6ef-acccfb8784cb-capture.png" style="width: 652px;" class="fr-fic fr-dib fr-rounded fr-bordered"></li><li style="font-size: 16px;">Under Shipping Class Match, map the Knitwise Classes to your specific Shopping Cart Names by selecting a Knitwise class, typing in the shopping cart name, and clicking Add&#xA0;(e.g., Air Economy to Economy).<img src="https://attachments.gorgias.help/qgaXzxaBpj6vDWOp/hc/GyBLV6kDDV2NbQkK/2024082610-469ee4bf-9d56-4d1c-a67a-653860d0e281-capture.png" style="width: 664px;" class="fr-fic fr-dib fr-rounded fr-bordered"></li><li style="font-size: 16px;">Don&#x2019;t forget to click Save Changes after mapping the shopping cart names.</li></ol>Step 2:&#xA0;Add products to Order Desk&#xA0;<ol id="isPasted"><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><span style="color: rgba(18, 18, 18, 0.99); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Once you&apos;ve completed the design for the template, click &apos;Add to Store&apos; to start the selling process&#xA0; <span style="color: rgba(18, 18, 18, 0.99); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><img src="https://attachments.gorgias.help/qgaXzxaBpj6vDWOp/hc/GyBLV6kDDV2NbQkK/2024081318-fa6d328a-7c9f-489c-8eaf-d671faf1ada6-ee1f7dae-81d8-4118-a817-c06627266cf9.jpeg" style="width: 642px;" class="fr-fic fr-dii"> </li><li style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><span style="color: rgba(18, 18, 18, 0.99); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Select the sizes you wish to offer in your store and then click&#xA0;&quot;Add to Store&quot;. <img src="https://attachments.gorgias.help/qgaXzxaBpj6vDWOp/hc/GyBLV6kDDV2NbQkK/2024081318-29bb2be4-c5b2-4be3-b8c0-3e7601cb7be7-2819aac9-e140-4635-ac56-c629e9a63664.jpeg" style="width: 764px;" class="fr-fic fr-dii"> </li><li style="font-size: 16px; color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif;">You will then be redirected to the newly created store product. A section will display all the SKUs for each size chosen during the &apos;Add to Store&apos; process. Use the copy button next to each SKU to easily note them down. <img src="https://attachments.gorgias.help/qgaXzxaBpj6vDWOp/hc/GyBLV6kDDV2NbQkK/2024082803-230fef6f-4ce7-46ac-96cc-5b2403d3f779-capture.png" style="width: 652px;" class="fr-fic fr-dii"></li><li style="font-size: 16px; color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif;">Go to your Order Desk dashboard and under &quot;Tools&quot;, click on&#xA0;&quot;Inventory Items&quot;&#xA0;and then click on &quot;Add New Item&quot;<img src="https://attachments.gorgias.help/qgaXzxaBpj6vDWOp/hc/GyBLV6kDDV2NbQkK/2024082803-4a4c500c-049c-48d2-a6cb-654ac36eb7e4-capture.png" style="width: 652px;" class="fr-fic fr-dii"></li><li style="font-size: 16px; color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif;">Enter the important data for an inventory item (highlighted in the screenshot below). In the name field, specify the variant name (e.g., XS) and the corresponding SKU obtained from step 3. Each size requires its own inventory item. <img src="https://attachments.gorgias.help/qgaXzxaBpj6vDWOp/hc/GyBLV6kDDV2NbQkK/2024082805-ccb18919-211d-4ad1-b07a-85a1f231a10d-capture.png" style="width: 652px;" class="fr-fic fr-dii"></li><li style="font-size: 16px; color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif;">Depending on your sales channel, you may need to add additional information to each inventory item.&#xA0;</li></ol>

Connect Order Desk with Knitwise

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Selling via Order Desk

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Connect Shopify store with Knitwise App

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Selling via Shopify

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Do my customers need to pay import duties or VAT, and how should I handle pricing?