What is the return process and policy?Updated 3 months ago
At Knitwise, each knitted sweater is custom-made to order, tailored specifically to meet the unique preferences of our customers. Due to the personalized nature of our products, we are unable to offer returns. However, we are committed to ensuring customer satisfaction, and if you or your customer encounter any quality issues with your order, please reach out to us at . Our dedicated team will be happy to assist you and address any concerns you may have.