Cancellation, return, content policies
Knitwise takes privacy seriously and is committed to protecting your personal information. For detailed information on our privacy practices, please refer to our App Privacy Policy. This policy outlines how we collect, use, disclose, and safeguard yo
At Knitwise, we strive to fulfill orders promptly to ensure timely delivery. Due to the nature of our production process, we do not allow cancellations or edits to orders once they have been received. We apologize for any inconvenience this may cause
At Knitwise, each knitted sweater is custom-made to order, tailored specifically to meet the unique preferences of our customers. Due to the personalized nature of our products, we are unable to offer returns. However, we are committed to ensuring cu
Unfortunately, we do not allow changes to order details once your order has been placed. This includes:. Product type or style. Size or color. Quantity. Design files or personalization. Since every item is knit-to-order, our production starts quickly
Because all our items are made just for you, we do not offer refunds or replacements for:. Incorrect size or style ordered. General dissatisfaction with design or color. Items lost due to wrong shipping addresses. Please double-check your order caref
Ecommerce connects merchants and customers worldwide, enabling online businesses to thrive. At Knitwise, we prioritize respectful and lawful content submission. Prior to launching your store, ensure that your content is respectful, legal, and aligned
We want you to love your order! We offer refunds or replacements if:. The item was damaged or lost in transit. There’s a manufacturing defect (like an incorrect pattern, sizing issue, or flaw). You received the wrong item. To qualify:. Contact us wit