Product & Order Management
How to make an order?
Note:. 1. If you need to make changes or cancel your order after it has been placed, please refer to this page for more information. 2. If you encounter any issues while placing an order in the app, feel free to email us at [email protected] for
How to track an order?
In the "Orders" section, you can find the "Status" column that indicates the status of each order. You can also click on the status tab to view orders in each status category. Needs Customization - an order line requires an artwork to be uploaded, yo
How to edit an order?
You can edit order items when your order is in Draft, Failed, Needs Approval, or Needs Customization status:. You can edit shipping information when your order is in Draft, Failed, Needs Approval, Needs Customization, or early* In Production status:
How to export orders?
Click the "Export Orders" button on the Orders section.Fill up the required information for the export process: Order source, date range or period and status. Once completed click the "Export" button.Once you click "Export" you'll see a success messa